I have been meaning to write you for over a week, but with Preakness weekend being last week, combined with the regular demands of work, I have not been able to check off much from my personal to-do list!
Anyway, I am writing to thank you for the wonderful transaction experience I had purchasing "Fair Exchange" by Humphrey Finney from you.
Your advertisement was informative and accurate. When the book arrived it was in excellent shape. This copy was the one with the author's signature - a really nice touch, considering that Mr. Finney would have been 112 years old today!
I should add that in the interest of full disclosure, I already had my own beat up copy of this book... and was purchasing this one from you as a gift for a friend.
You might be interested to know that my friend is Tom Thornbury, the Associate Director of Sales at Keeneland down in Lexington, KY. Mr. Thornbury has deep roots going far back in the area of buying and selling horses.
That is why I thought to purchase this book for him.
I had met him for only the second time this past April, at the Keeneland Spring Meeting. During this meeting, I had the opportunity to spend some time with him, and was impressed with his down to earth demeanor, as well as his background.
Mr. Finney, for his part, goes way back re: horse sales, being one of the key founders of the Fasig-Tipton sales, a big Keeneland competitor. Mr. Finney's book is interesting because it covers the industry from the turn of the century through the
early 1970's. Living in Northern VA, I found Mr. Finney's description of his life in Maryland Racing also of great interest when I read his book earlier this year.
Anyway.... as you can see .... The book has found its way into the hands of someone who can really appreciate it.
What prompted me to write to you, however, was not just the wish to share with you the above, but to THANK YOU for the incredible care you showed in the way you packaged up the book!
The wrapping paper, the tri-colored thread, the sticker of the German Shepherd (do you have one?), and the "Thank you" label on the back... I actually did not unwrap the book for about a week ...
It was too much of a work of art to take apart!
Someone who shows the kind of concern for a transaction as you obviously did, is someone I am happy to do business with.
I am so glad I happened across your store in ABE and in the future, I shall check your website as well to see if I can bring a little business your way.
I am always on the lookout for an interesting, vintage, horse book.
Thanks again, Karen. Keep up the great work!
I received my book today and thought the wrapping and personal thank-you was so nice.
That type of customer service is hard to find. I appreciated it and love the book!
Thanks, Cathy Bodily
I am writing to let you know that I received today the book that I ordered from you "Systematic Turf Speculation".
I am extremely pleased to have this book; it arrived earlier than I expected and your description of the condition was absolutely accurate.
The book is a compilation of articles that were written by Edgar G. Horn while he was the editor of Turf and Sport Digest.
I had no idea that this book even existed until I visited your website.
The author, Edgar G. Horn, is my maternal grandfather, who died when I was very young.
I have memories when I was a boy sitting on the floor of my bedroom reading back issues of Turf and Sport.
I am pleased to have this book that is part of my heritage. I have other mementos from my grandfather's past, as well as an interest in the history of horse racing, and will
continue to visit your site and will gladly recommend it to friends.
The book arrived today. It was nicely packaged and gift wrapped.
Thanks for the refrigerator magnet and bookmark.
Have a nice day. Reggie
Thanks so much for the wonderful suggestion on a gift book for my friend. You’ve made the task so easy.
I just want to say thank you, as I received the book as ordered in excellent condition in today's mail. May you be blessed in all that you do.
Jean in Hampton, VA
Hello! I did receive my book and I thank you!
It was so easy doing business with you that I've kept your business card magnet and will definitely order from you again. Happy New Year! Debbie. New Haven, CT Dec. 30, 2010.
PS: You should know that I picked you from a long list of possibilities because your ad was the nicest and you presented your business in a way that made me feel that you love what you do!
So congratulations on whoever put your web page together!
You made my day and my daughter's day! I really, really appreciate the care that you took in getting my copy of Silver Spurs to me!! We received the book today and I was thrilled as I opened the package to find that it was gift wrapped. My daughter was also super excited because after I told her that it was hers and it was wrapped, she couldn't wait to open it. She didn't know it was coming and I have been looking for this book for quite some time. My dad used to read this book to my brother and I when we were younger at Christmas time. I was so happy to read it to her and the gift wrap made it more special. Thanks so much for everything!!! I look forward to reading her her new bedtime story!
Cutler Bay, FL
Dear Karen, The Water Babies arrived in Australia today; many, many thanks.
My sister has very fond memories of this particular edition and I am thrilled to be able to give it to her.
Once again thanks for the prompt delivery.
Have a safe and happy Christmas.
Thank you for the prompt delivery of Harvey's Hideout. It was delivered in great shape.
I was so happy to read it with my 6 yr old son and tell him stories about how it was for me growing up with 4 sisters and 4 brothers.
Thankfully, we were never lonely, but since my son is the youngest of 5 and there is a 14 year age difference between him and the next oldest one(his big brother),
he is sometimes without a playmate and knows full well how important it is to be nice and to share with others (because he REALLY does not like to be without a friend to play with).
Great memories in reading this book... Can't wait to show it to my siblings, they will get a kick out of it.
New York, USA
Pat the Postman pushed up through the snow this morning with the parcel.
I hesitated a long time before opening the Christmas wrapping, wondering
whether to put it like that beneath the tree, but impatience overtook me and
I opened it up.
The book is younger than I am but is in much better shape so
I'm extremely happy with it despite your cautious warnings.
Thanks a lot and seasonal greetings from Ireland (not such a bad place to live despite the
gloomy financial situation).
Best wishes, Jim
County Wicklow, Ireland
I recently purchased a high end book set via the Internet, something I seldom do, especially at 3,000 miles.
When I emailed the book shop, Horse Books Plus, asking for a more detailed description of the book, Karen Wild promptly emailed additional images (of all 3 volumes).
I then called and spoke to her personally, asking for more information.
Karen gathered up the books and went through each one to answer my questions, taking particular care to address her definition of the "flaws" of each volume.
When the books arrived at my house, they were properly and safely packaged, which completed a very positive experience.
This type of service can get no better.
Bill Souza Carson City, Nevada
Just for your information, I am giving this book as a gift to my instructor who trained under Gordon Wright in the 70's.
She said that Gordon Wright and George Morris were the best to read. Only in a much later conversation I learned that she trained under both of them and traveled with Gordon Wright.
She has showed me an old copy of the boo she had that was signed by Gordon and had lent it to someone and never saw it again.
I decided at the ripe old age of _ _ that I really wanted the teaching skills that I thought giving this signed book to her would let her know how grateful I am for all she has taught me. She is truly a horse whisperer.
Thank you for having this book to purchase. Peggy.